{"id":56,"date":"2026-10-27T20:51:41","date_gmt":"2026-10-27T19:51:41","guid":{"rendered":"https:\/\/anaerialhoopandco.com\/faq\/"},"modified":"2026-10-27T21:15:18","modified_gmt":"2026-10-27T20:15:18","slug":"faq","status":"publish","type":"page","link":"https:\/\/anaerialhoopandco.com\/en\/faq\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"

Here are the answers to the most frequently asked questions. Another question? Contact us<\/a>.<\/p>\n\n\n\n

Our products<\/h2>\n\n\n\n
Is the book suitable for beginners?<\/summary>\n

Yes. The tricks are organised into 4 difficulty levels, easy to spot thanks to the coloured page edges: you can start with level 1 and progress at your own pace. The book is also aimed at experienced aerialists and teachers.<\/p>\n<\/details>\n\n\n\n

How many tricks does the book contain?<\/summary>\n

Over 200 tricks, each shown in photos and explained in French and English. The book also suggests combos to help you create your own sequences.<\/p>\n<\/details>\n\n\n\n

What is the book's format?<\/summary>\n

21 x 15 cm, 122 pages, with spiral binding: it lies flat, slips easily into a gym bag and includes pages for your notes.<\/p>\n<\/details>\n\n\n\n

Is the book in French or English?<\/summary>\n

Both! Each trick is named and explained in French and English, on the same page.<\/p>\n<\/details>\n\n\n\n

What size are the posters?<\/summary>\n

The posters are A3 (42 x 29.7 cm) and sold as a set of 2: one poster for levels 1 and 2, one poster for levels 3 and 4. They are also available in a bundle with the book.<\/p>\n<\/details>\n\n\n\n

Ordering and payment<\/h2>\n\n\n\n
How do I place an order?<\/summary>\n

Go to the shop<\/a>, choose your item and quantity, then click \u201cAdd to basket\u201d. You can add other items. Then confirm your basket, enter your details and the Mondial Relay pick-up point of your choice, and pay for your order. You will immediately receive a confirmation email.<\/p>\n<\/details>\n\n\n\n

Which payment methods do you accept?<\/summary>\n

Payment is processed securely via PayPal, with your PayPal account or directly by credit or debit card.<\/p>\n<\/details>\n\n\n\n

I made a mistake in my order, what should I do?<\/summary>\n

Write to us at contact@anaerialhoopandco.com<\/a> within 24 hours of your order: we will cancel it so you can place it again. After that, you can still exercise your right of withdrawal (see below).<\/p>\n<\/details>\n\n\n\n

Do you offer prices for studios, schools and associations?<\/summary>\n

Yes! For a bulk order (studio, school, association, company), write to us at contact@anaerialhoopandco.com<\/a> stating the items and quantities you need: we will email you a quote and explain how to pay. 10% off<\/strong> for orders of \u20ac350 or more.<\/p>\n<\/details>\n\n\n\n

Delivery and returns<\/h2>\n\n\n\n
When will I receive my order?<\/summary>\n

When the products are in stock, your order is shipped within one week. It is then handed over to Mondial Relay (delivery to the pick-up point you chose, with an email from Mondial Relay as soon as your parcel is ready for collection) or to Colissimo for other destinations.<\/p>\n<\/details>\n\n\n\n

How is my order delivered?<\/summary>\n

France and part of Europe<\/strong> (Belgium, Luxembourg, Spain, Italy, Portugal, Germany, the Netherlands, Austria): delivery to a Mondial Relay pick-up point. When ordering, choose your pick-up point on the Mondial Relay map and enter it in the field provided. Free delivery on orders of \u20ac100 or more.<\/strong>
Other countries, United Kingdom and French overseas territories<\/strong> : home delivery by Colissimo, with the price calculated according to the weight of your order.<\/p>\n<\/details>\n\n\n\n

Do you ship abroad?<\/summary>\n

Yes, worldwide! In Belgium, Luxembourg, Spain, Italy, Portugal, Germany, the Netherlands and Austria, we deliver to Mondial Relay pick-up points (free delivery from \u20ac100). For other destinations, we ship to your home with Colissimo. The exact price is shown in your basket as soon as you enter your country.<\/p>\n<\/details>\n\n\n\n

Can I return an item?<\/summary>\n

Yes, you have 14 days after receipt to exercise your right of withdrawal. Let us know by email at contact@anaerialhoopandco.com<\/a>, then send the item back in its original condition; return costs are at your expense. We will refund you within 14 days, using the same payment method. All conditions are detailed in our terms and conditions.<\/p>\n<\/details>\n\n\n\n

Another question?<\/h2>\n\n\n\n
How can I contact you?<\/summary>\n

By email at contact@anaerialhoopandco.com<\/a>, via our Contact<\/a> page or on Instagram @anaerialhoopandco<\/a>. We will be happy to answer!<\/p>\n<\/details>","protected":false},"excerpt":{"rendered":"

Vous trouverez ici les r\u00e9ponses aux questions les plus fr\u00e9quentes. Une autre question ? Contactez-nous. Nos produits Commande et paiement Livraison et retours Une autre question ?<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-56","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/anaerialhoopandco.com\/en\/wp-json\/wp\/v2\/pages\/56","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/anaerialhoopandco.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/anaerialhoopandco.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/anaerialhoopandco.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/anaerialhoopandco.com\/en\/wp-json\/wp\/v2\/comments?post=56"}],"version-history":[{"count":3,"href":"https:\/\/anaerialhoopandco.com\/en\/wp-json\/wp\/v2\/pages\/56\/revisions"}],"predecessor-version":[{"id":76,"href":"https:\/\/anaerialhoopandco.com\/en\/wp-json\/wp\/v2\/pages\/56\/revisions\/76"}],"wp:attachment":[{"href":"https:\/\/anaerialhoopandco.com\/en\/wp-json\/wp\/v2\/media?parent=56"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}